Privacy Policy

Last updated: 4 July 2026

IELTS Fix processes the information you submit to provide writing feedback, customer support and order administration. This may include your Telegram account information, writing submissions, order details and messages you send to us.

How we use information

We use submitted information to deliver the requested service, respond to questions, prevent abuse and improve service quality. We do not sell personal information.

Service providers

The website uses Telegram to receive submissions and Yandex Metrica to understand website usage. These providers may process technical or account information under their own privacy terms.

Retention and security

We retain information only for as long as reasonably needed to provide the service, maintain required records and resolve disputes. No online service can guarantee absolute security.

Your choices

You may ask to access, correct or delete your information where applicable by contacting us through Telegram.